We know that our chair saga has been as frustrating for your team as it has been for us. At no time did we feel we were going to be abandoned like other furniture stores we have used in the past. You have earned our trust and our business for future furniture needs.
Thank you!by Bob and Diane
"You have earned our trust and our business for future furniture needs...."
Robin was referred to us by my cousin and his wife and I’m so glad they did. Robin went above and beyond to select the perfect furnishings to fill our new house. She made an overwhelming job methodical and enjoyable. She listened to us to understand our likes and dislikes. During each visit Robin was prepared and greeted us with her warm smile. We’re finally in our new home and with Robin’s expert guidance we are loving it all. I can’t forget to mention the friendly delivery team as well as the awesome customer support team. I look forward to working with Robin to incorporate some additional design touches to our home.by Karen Miller
"She made an overwhelming job methodical and enjoyable..."
Such a Joy
Hi Eileen, We are making room on the porch for our new furniture and are exited to have a fresh new space. You were SUCH a joy to work with, we left feeling like we are getting exactly what we were hoping to find. Thanks a million for your patience and expertise...by Maria Chaput and Chuck Kennedy
"You were SUCH a joy to work with..."
I just received 3 counter stools and I wanted to provide feedback on the 2 gentleman that delivered the chairs. They were both highly efficient and a delight to work with. This is the second time that they have delivered furniture to my home and the service they provided was excellent in both instances. They are a great advertisement for the commitment to quality service that Creative Concepts provides!!!by Deb Dircks
"highly efficient and a delight to work with..."
Robin made great selections
Robin made great selections of high quality furniture. We will we be coming back.by Marc and Aylissa
"We will we be coming back..."
I was in the market for a Summer Hill king storage bed and visited the Lewes store to get a quote. Thom assisted me and provided a price. I asked if this was his best price. Thom explained the CC pricing policy to me. I said fine and that I would get back to him. I then drove to a competitor confident that I could beat the CC quote. I met the salesperson and she went off to price the bed; she returns and informs me that with the sale she will save me $284. I ask what the number is. She replies $1,614 plus $100 shipping. I say that’s not a sale and are you sure. She is aware that I am a repeat customer. She checks with her manager and confirms the amount. I ask if the delivery people will remove by mattress and box spring. She replies only if you buy a mattress from us. The next day I return to CC and meet with Thom. Yes they will take away the old mattress and box spring. 10 minutes later my order has been placed. I will definitely use CC and Thom for all my future purchases.by Jerry Robertson
"I will definitely use CC and Thom for all my future purchases..."
She is PHENOMENAL!!!
We are building a new home in Milton, Delaware. When we were looking at model homes, I commented to our sales representative that I loved how the home was furnished and decorated. She informed me that Robin Wall from Creative Concepts does the layout of their model homes and if I was interested that she would assist me. Of course I was....so I obtained her phone number, gave her a call....and the magic began!! Robin is a delight to work with!! Great personality, knowledgeable about her craft, listens to your style concepts and makes herself available 24/7!! She has made what could have been a very overwhelming experience for me a pure delight. We currently reside in Virginia so doing everything long distance and in a unfamiliar area can be quite daunting. Robin has stepped right in and has helped me in ways that I'm so very thankful for. I look forward to our continued home collaboration. I whole heartedly recommend Robin Wall's expertise. You must use her very special design services....please contact her....you won't be sorry...She is PHENOMENAL!!! Very, Very Satisfied Customer.by Toni Ann Hawk
"Robin is a delight to work with!!..."
Exceptional service! It has been such a pleasure to work with Eileen Burkley and highly recommend her expertise. We are currently building a home in Lewes which requires to be furnished. Our Realtor referred us to Creative Concepts. I scheduled my appointment with Eileen and we picked out all our furniture pieces, area rug, and pictures. The added benefit was able to store everything to be delivered once we have closed on our new home. Can’t wait to see everything in our home. Thanks Eileen! Couldn’t have done this without you!by Christina Gleason
"pleasure to work with Eileen Burkley and highly recommend her expertise..."
a pleasurable experience
Creative Concepts and Robin Wall help design the interior of our new Coastal home in Delaware. Robin has a great eye for color and design. She listens to what you like as well as how the space will be used and comes up with a functional design. We appreciated the total cohesiveness that Robin brought into the design of the the entire home. The service from Creative Concepts was 5 star. Due to supply chain shortages we ordered furniture before the house was built which Creative Concepts stored until the house was completed. Great store, fantastic people made what was stressful and overwhelming for us a pleasurable experience. I highly recommend Robin Wall.by Roy and Jane Okma
"Robin has a great eye for color and design..."
Amazing To Work With
John Goslee was amazing to work with. Purchasing a condo long distance brings many challenges and John made these challenges fun. He really listens to your style and vision, then partners with you on finding just the right items. He even showed up on delivery day to make sure everything was just right. Great service and truly vested in your project.by Megan Johnston
"He really listens to your style and vision..."
So Many Lovely Things!
We furnished our vacation home entirely with Creative Concepts. So many lovely things! We worked with TK Novikoff and he designed a beautiful home for us. He was able to take our ideas and create a gorgeous and functional place for us to enjoy and host family and friends. Not only did we get our furniture but he selected lovely accessories to finish the decor. Also, the delivery process was positive, the men were efficient and very helpful.by Allisaon Hinrichs
"So many lovely things! Also, the delivery process was positive!..."
John was fanatastic!
John was fantastic! I purchased my living room set, a love seat for my sunroom, a sofa bed and a complete dining room set. I think I chose some not so ordinary fabrics. John was so very helpful coordinating from room to room with my open floor plan. I have a beautiful, perfectly flowing, gorgeous main area to my new home. Thanks John for your expert help. I will certainly be back.by Maureen Robinson
"John was so very helpful coordinating from room to room with my open floor plan!..."
My Sunroom Went From Okay to WOW!
For complete reliability and customer satisfaction the place to shop for quality furnishing is Creative Concepts. My sunroom went from okay to OH Wow! The staff is so knowledgeable and so friendly. Do yourself a favor when looking for furniture and shop at Creative Concepts.by Rose Marks
"For Complete reliability and customer satisfaction the place to shop for quality furnishing is Creative Concepts!..."
Jack is a trusted resource for your home needs
I have had great experiences with buying furniture from Creative Concepts and also having their decorators assist with ideas. Most recently, Jack August, found wonderful choices for living room furniture for my home. Jack is creative, actually came over to my home to see what would options would blend with the furniture already there, he found unique pieces for me, stayed in touch throughout the process and then came over to see that the items were properly placed. I highly recommend Jack as a trusted resource for your home needs. He is a delight and consummate professional.by Allie M.
"Jack August found wonderful choices for living room furniture for my home. ..."
Robin Wall Respected our Budget and Time
Robin is a phenomena designer and decorator. Her insight and ideas were second to none. She listened and appreciated our ideas and thoughts. Most importantly, she respected our budget and time. Our thankfulness and appreciation for Robin and her time is unending.by Pete & Ruth H
"Robin listened and appreciated our ideas and thoughts...."
Very pleasant delivery experience
“We had a wonderful delivery experience recently, that I wanted to share. Your team delivered our bedroom furniture to the second floor of our home last week. They both were very professional, and were smiling the entire time. Sometimes delivery experiences are not memorable, however, your guys were happy and made the delivery very pleasant.”by Paul & Jessica L
"We had a wonderful delivery experience..."
I loved it
I loved it. Their decorator Stacey Orem did the design and they furnished the whole house right down to mattresses, bedding, window treatments and art. Our friends say our home looks like a model. Good value too.
"Our friends say our home looks like a model!..."
So Glad We Made The Decision to Walk Into Creative Concepts!
So glad we made the decision to walk into Creative Concepts. A gentleman named Tom approached us and ask if he could help us look for anything. After a few minutes and several questions we left because of another appointment. We told him we would be back in a couple of days. We returned and to our amazement Tom had picked out the perfect combination of items for our revamping project. He came to our house and soon learned our personalities! We ordered our furniture and rug today Thanks to Creative Concepts and especially Tom for making this endeavor a very pleasant one !!by Debbie Sturm Moore Living
"So glad we made the decision to walk into Creative Concepts..."
Our House Looks Perfect… Just Like A Model!
My husband and I met Stacy Orem last August when we purchased a home in Ocean View. She helped us pick out two couches, two chairs, a dining table, six chairs and some other pieces. Over the next several months, she worked with us by phone and email to buy all the furniture and accessories for this home. Stacy was wonderful! She always listened to us and worked so hard to make our dream home possible. We will always be grateful for everything she did. When we arrived from Arizona, our house looked perfect...just like a model!by Bill and Jan Goldthwaite
"Our House Looks Perfect... Just Like a Model!..."
We love our new furniture
Excellent sales, Excellent furniture, Excellent delivery... what else is there! "We love our new furniture"by The Jenkins'
Beth and TK at the Lewes store were nothing but amazing! I appreciate the time they both spent with me while I was designing my dream furniture. And I loved the input they gave which is going to make the outcome that much better! I can't wait for the pieces to come in! Than you!
"Beth and TK at the Lewes store were nothing but amazing!..."
Contemporary Beach Condo Colors
I had not a CLUE about design when I purchased my condo in The Wilmington in Rehoboth Beach. TK saved ME! I would have never dreamed the right colors and furniture pairings would make such a difference. I highly recommend using TK's services! My condo is now a contemporary beach home that I LOVE. Thank you TK!!!
Robin Wall did a absolutely spectacular job helping us decorate our new home in Ocean View. She was a pleasure to work with--extremely responsive throughout and very patient especially when we changed our minds or couldn't make them up! Not only did Robin help with the furnishings, she came with us to the builder's design center to pick out granite, flooring, and fixtures... and she helped us select paint colors and ceiling fans. We are delighted with the outcome and recommend her highly.by Suzanne Proctor McAndrews
"a pleasure to work with..."
Highly Highly Recommend
Working with Robin Wall at Creative Concepts was as good as it gets! She did a fabulous job understanding what my husband and I were looking for (even though we weren't always certain!) and the results are beautiful! Robin is a delight to work with and she has a great design sense. In addition to recommending furniture, she came with us to pick out fixtures, flooring, and granite from our builder--and recommended ceiling fans and paint for all the rooms in our home (even those for which we didn't order new furniture). Highly highly recommend Robin and Creative Concepts.by Suzanne M.
"as good as it gets..."
Amazing and Fun Experience
What an amazing and fun experience working with Designer Robin Wall. She helped us design our dream interior for our new Rehoboth Beach home. We worked together to choice the right furniture choices, fabrics, custom carpets; even paint colors for every room in the house. I lost count on the number of compliments we have received on our unique, colorful, upscale living space. What a GREAT choice working with Robin at Creative Conceptsby Joe Nolan
"what a GREAT choice..."
All I have to say is that EVERYONE loves my house and I owe it all to TK Novikoff at Creative Concepts!!!!! He has the best taste ever!!!! Thank you!!!!by Dennis Neason
"everyone loves my house..."