Amanda Reese
Working with Susan to design our custom kitchen and dining area was an absolute pleasure from start to finish! This project was particularly meaningful to us, as it was a wedding gift we gave to ourselves, helping to transform our house into our home. From the very beginning, Susan took the time to listen carefully to our ideas and vision, then brought them to life in a way that far exceeded our expectations. What really stood out was Susan’s ability to combine professionalism with a personable approach. She dedicated so much time to meeting with us and really got to know us as individuals, which allowed her to craft a design and make recommendations that perfectly reflected who we are and our vision. Her knowledge and experience were evident in the thoughtful suggestions she offered. She kept us informed with regular updates, especially since our custom furniture took a little longer to arrive. She made the entire process exciting and enjoyable, and it was clear she genuinely cared about making our space special.
The installation experience was also great. The delivery team was fantastic, especially considering the distance they had to travel and the amount of heavy furniture they moved for us. Although I was sore just watching them carry everything in, they were positive, knowledgeable, and personable. They didn’t just focus on their work; they engaged with us and made the experience feel warm and friendly. They made sure everything was set up perfectly, paying attention to every detail and ensuring everything was exactly as we had envisioned before they left.
Our family has trusted Creative Concepts for years when it comes to home furniture, and once again, we couldn’t be happier with the results. Our kitchen and dining area is so special and everything we hoped for. I highly recommend Susan and Creative Concepts to anyone looking for beautiful furniture paired with thoughtful design and seamless execution.