Creative Concepts and Robin Wall helped design the interior of our new Coastal home in Delaware.
Robin has a great eye for color and design. She listens to what you like as well as how the space will be used and comes up with a functional design. We appreciated the total cohesiveness that Robin brought into the design of the entire home. The service from Creative Concepts was 5 star. Due to supply chain shortages we ordered furniture before the house was built which Creative Concepts stored until the house was completed. Great store, fantastic people made what was stressful and overwhelming for us a pleasurable experience. I highly recommend Robin Wall.
-Roy and Jane Okma
John Goslee was amazing to work with. Purchasing a condo long distance brings many challenges and John made these challenges fun. He really listens to your style and vision, then partners with you on finding just the right items. He even showed up on delivery day to make sure everything was just right. Great service and truly vested in your project.
I was in the market for a Summer Hill king storage bed and visited the Lewes store to get a quote. Thom assisted me and provided a price. I asked if this was his best price. Thom explained the CC pricing policy to me. I said fine and that I would get back to him. I then drove to a competitor confident that I could beat the CC quote. I met the salesperson and she went off to price the bed; she returns and informs me that with the sale she will save me $284. I ask what the number is. She replies $1,614 plus $100 shipping. I say that’s not a sale and are you sure. She is aware that I am a repeat customer. She checks with her manager and confirms the amount. I ask if the delivery people will remove my mattress and box spring. She replies only if you buy a mattress from us. The next day I return to CC and meet with Thom. Yes they will take away the old mattress and box spring. 10 minutes later my order has been placed. I will definitely use CC and Thom for all my future purchases.
We know that our chair saga has been as frustrating for your team as it has been for us. At no time did we feel we were going to be abandoned like other furniture stores we have used in the past. You have earned our trust and our business for future furniture needs.
-Bob and Diane
Exceptional service! It has been such a pleasure to work with Eileen Burkley and highly recommend her expertise. We are currently building a home in Lewes which requires to be furnished. Our Realtor referred us to Creative Concepts. I scheduled my appointment with Eileen and we picked out all our furniture pieces, area rug, and pictures. The added benefit was able to store everything to be delivered once we have closed on our new home. Can’t wait to see everything in our home. Thanks Eileen! Couldn’t have done this without you!
I just received 3 counter stools and I wanted to provide feedback on the 2 gentlemen that delivered the chairs. They were both highly efficient and a delight to work with. This is the second time that they have delivered furniture to my home and the service they provided was excellent in both instances.
They are a great advertisement for the commitment to quality service that Creative Concepts provides!!!
Robin made great selections of high quality furniture. We will we be coming back.
-Marc and Aylissa
We are building a new home in Milton, Delaware. When we were looking at model homes, I commented to our sales representative that I loved how the home was furnished and decorated. She informed me that Robin Wall from Creative Concepts does the layout of their model homes and if I was interested that she would assist me. Of course I was….so I obtained her phone number, gave her a call….and the magic began!! Robin is a delight to work with!! Great personality, knowledgeable about her craft, listens to your style concepts and makes herself available 24/7!! She has made what could have been a very overwhelming experience for me a pure delight. We currently reside in Virginia so doing everything long distance and in an unfamiliar area can be quite daunting. Robin has stepped right in and has helped me in ways that I’m so very thankful for. I look forward to our continued home collaboration. I whole heartedly recommend Robin Wall’s expertise. You must use her very special design services….please contact her….you won’t be sorry…She is PHENOMENAL!!! Very, Very Satisfied Customer.
-Toni Ann Hawk
We are making room on the porch for our new furniture and are exited to have a fresh new space. You were SUCH a joy to work with, we left feeling like we are getting exactly what we were hoping to find. Thanks a million for your patience and expertise…
-Maria Chaput and Chuck Kennedy
So glad we made the decision to walk into Creative Concepts. A gentleman named Tom approached us and ask if he could help us look for anything. After a few minutes and several questions we left because of another appointment. We told him we would be back in a couple of days. We returned and to our amazement Tom had picked out the perfect combination of items for our revamping project. He came to our house and soon learned our personalities!
We ordered our furniture and rug today.
Thanks to Creative Concepts and especially Tom for making this endeavor a very pleasant one !!
-Debbie Sturm Moore Living
John was fantastic! I purchased my living room set, a love seat for my sunroom, a sofa bed and a complete dining room set. I think I chose some not so ordinary fabrics. John was so very helpful coordinating from room to room with my open floor plan. I have a beautiful, perfectly flowing, gorgeous main area to my new home. Thanks John for your expert help. I will certainly be back.
For complete reliability and customer satisfaction the place to shop for quality furnishing is Creative Concepts. My sunroom went from okay to OH Wow! The staff is so knowledgeable and so friendly. Do yourself a favor when looking for furniture and shop at Creative Concepts.
We furnished our vacation home entirely with Creative Concepts. So many lovely things! We worked with TK Novikoff and he designed a beautiful home for us. He was able to take our ideas and create a gorgeous and functional place for us to enjoy and host family and friends. Not only did we get our furniture but he selected lovely accessories to finish the decor. Also, the delivery process was positive, the men were efficient and very helpful.
My husband and I met Stacy Orem last August when we purchased a home in Ocean View. She helped us pick out two couches, two chairs, a dining table, six chairs and some other pieces. Over the next several months, she worked with us by phone and email to buy all the furniture and accessories for this home. Stacy was wonderful! She always listened to us and worked so hard to make our dream home possible. We will always be grateful for everything she did. When we arrived from Arizona, our house looked perfect…just like a model!
-Bill and Jan Goldthwaite
I have had great experiences with buying furniture from Creative Concepts and also having their decorators assist with ideas. Most recently, Jack August, found wonderful choices for living room furniture for my home. Jack is creative, actually came over to my home to see what would options would blend with the furniture already there, he found unique pieces for me, stayed in touch throughout the process and then came over to see that the items were properly placed. I highly recommend Jack as a trusted resource for your home needs. He is a delight and consummate professional.
Robin is a phenomenal designer and decorator. Her insight and ideas were second to none. She listened and appreciated our ideas and thoughts. Most importantly, she respected our budget and time. Our thankfulness and appreciation for Robin and her time is unending.
-Pete & Ruth H
“We had a wonderful delivery experience recently, that I wanted to share. Your team delivered our bedroom furniture to the second floor of our home last week. They both were very professional, and were smiling the entire time. Sometimes delivery experiences are not memorable, however, your guys were happy and made the delivery very pleasant.”
-Paul & Jessica L
Working with Robin Wall at Creative Concepts was as good as it gets! She did a fabulous job understanding what my husband and I were looking for (even though we weren’t always certain!) and the results are beautiful! Robin is a delight to work with and she has a great design sense. In addition to recommending furniture, she came with us to pick out fixtures, flooring, and granite from our builder–and recommended ceiling fans and paint for all the rooms in our home (even those for which we didn’t order new furniture). Highly highly recommend Robin and Creative Concepts.
I loved it. Their decorator Stacy Orem did the design and they furnished the whole house right down to mattresses, bedding, window treatments and art. Our friends say our home looks like a model. Good value too.
This place is a diamond in the world of furniture and design. We’ve dealt with this company for many years, particularly one designer,
Stacy Orem, who goes above and beyond one’s expectations. If you can dream it, they can make it reality.
Many years ago, when Bobbi and Wayne were still running the business, we began a relationship with Creative Concepts that continues today. Great design services (thank you for all your hard work, Thom Lockhart!), quality furniture at a reasonable price point, and excellent customer service are the norm at CC – not the exception. Thom has visited our house more than once to insure that our furniture selections are the right scale for the room and will flow nicely with the rest of our very open floor plan. We’re currently awaiting the arrival of new family room furniture, and once again, we’ve been extremely happy with the level and quality of their customer service and attention to detail. We highly recommend them!
Robin was referred to us by my cousin and his wife and I’m so glad they did. Robin went above and beyond to select the perfect furnishings to fill our new house. She made an overwhelming job methodical and enjoyable. She listened to us to understand our likes and dislikes. During each visit Robin was prepared and greeted us with her warm smile. We’re finally in our new home and with Robin’s expert guidance we are loving it all. I can’t forget to mention the friendly delivery team as well as the awesome customer support team. I look forward to working with Robin to incorporate some additional design touches to our home.
What an amazing and fun experience working with Designer Robin Wall. She helped us design our dream interior for our new Rehoboth Beach home. We worked together to choose the right furniture choices, fabrics, custom carpets; even paint colors for every room in the house. I lost count on the number of compliments we have received on our unique, colorful, upscale living space. What a GREAT choice working with Robin at Creative Concepts
Beth and TK at the Lewes store were nothing but amazing! I appreciate the time they both spent with me while I was designing my dream furniture. And I loved the input they gave which is going to make the outcome that much better! I can’t wait for the pieces to come in! Thank you!
Robin is PHENOMENAL!!!! My husband and I bought a Capstone Home and our salesperson referred us to Robin and from day 1 she listened to our needs and wants, provided floorplans, the whole package. The furniture we selected and what Robin recommended is so beautiful along with the accessories that we get a ton of comments that our home looks like it should be in a magazine. And the patio furniture she helped us select is very nice as well. If you are looking for professional, quality and just a plain very nice person, I would recommend Robin in a heartbeat!!
Robin Wall did an absolutely spectacular job helping us decorate our new home in Ocean View. She was a pleasure to work with–extremely responsive throughout and very patient especially when we changed our minds or couldn’t make them up! Not only did Robin help with the furnishings, she came with us to the builder’s design center to pick out granite, flooring, and fixtures… and she helped us select paint colors and ceiling fans. We are delighted with the outcome and recommend her highly.
-Suzanne Proctor McAndrews
All I have to say is that EVERYONE loves my house and I owe it all to TK Novikoff at Creative Concepts!!!!! He has the best taste ever!!!! Thank you!!!!
Excellent sales, Excellent furniture, Excellent delivery… what else is there! “We love our new furniture”
I had not a CLUE about design when I purchased my condo in The Wilmington in Rehoboth Beach. TK saved ME! I would have never dreamed the right colors and furniture pairings would make such a difference. I highly recommend using TK’s services! My condo is now a contemporary beach home that I LOVE. Thank you TK!!!
We needed to re-decorate our condo at Sea Colony. We have always relied on Creative Concepts for good quality furniture, lamps, and decorative pieces. We needed help figuring out how to incorporate some of our current furniture with new pieces. Susan Bruno visited our condo in order to do a complete evaluation. We discussed the look we were going for and she came up with several choices from which to pick. Susan made a big project seem easy. We had fun and lots of laughs working with her. We highly recommend her if you are in need of a good interior designer.
-Carol Axelbaum 9/21/23
I want to give them TOP MARKS–The warehouse team (Lester and Jamir) were superb in getting our heavy furniture into the house and the old out. They were kind and unbelievably careful, and didn’t nick a thing. Never saw a move go so smoothly. Also, Steve Ortlieb gave us wonderful design help —patient, but offering really helpful suggestions along the way.
-Judy Wait-Antzis 10/23/23
I recently moved to Ocean View. I had downsized to a home half the size. I needed smaller pieces and I needed help. I was overwhelmed with moving unpacking and designing. I had 1 piece that I just loved and brought with me, my living room rug.
I took the runner into Creative Concepts, met Susan and gave her the rug and asked her to design a living room around the colors of that rug. The colors and style she coordinated look and feel like the beach. I wanted a living room that felt feminine and cozy, she created that and I’m so happy. It’s as if she saw inside my head. Thank you Susan!
-Bonnie McFie 10/24/23
Susan was a huge help to me when I redecorated my entire first floor. I did not want the “beachy” look – and she provided me with recommendations that were exactly what I was looking for. She brought samples to my home and gave me tons of options – so many that it was hard to finalize. Thank you, Susan! I love the new look.
-Helen Grant 11/2/23
John is an excellent interior designer at bringing a vision to life. He is easy to work with and captures his client’s design style. John was so great at getting the right scale and flow for a challenging open floor plan. John, thanks for all your expertise and great suggestions! Definitely will be a returning for any future projects!
-Joe Sydlik 11/2/23
Susan Bruno was a wonderful designer to have work with us. My husband and I had been looking for a bit of time for a sofa for our living room. We were in the process of changing over the color scheme in that room. I feel Susan really listened to both of our notions about what the sofa should be, size, design, color all given the specs we already had in the room. After scouting with us in the showroom she brought samples with her to our home. Allowing her to get a better feel for the room and our being able to see fabrics in the lighting of our home which was great. Thank you Susan.
-Beatriz & Sandor Szabo 11/9/23
Susan was very knowledgeable and provided good suggestions to assist us with our selections and purchases. We are repeat customers and know we will be treated excellently. Susan exceeded expectations.
-Kenneth Franke 11/16/23
Eileen was great. Very professional and knowledgeable. Guided us through the purchase of a great dinette set for our new house. Creative Concepts has many unique items that I have not seen in other furniture stores. Very good experience.
-Terry Coates 12/8/23
We recently moved to the area and while visiting your store I had the good luck to ask Robin Wall a question. When it was time to furnish our new home I contacted Robin. She was able to integrate our existing pieces and add beautiful pieces to complete the design. She listens to her customers and is responsive to their needs. I highly recommend Robin.
-Ella Kelly 1/16/24
This review is created from a Customer Service Call.
Gail Oterson purchased a Hooker power recliner. The back ‘panel’ had a crease in it—she was told that the crease would eventually ‘flatten’ out. Tom K *she specifically mentioned he was not her designer, overheard this and said he would come out and lightly steam the crease.
She said it was a ‘perfect fix’.
Mrs. Oterson was so impressed that another designer would speak out and volunteer to come out and work out a solution to an issue…
-Gail Oterson 12/7/23
We purchased a sleeper sofa from Susan and had it delivered by the Creative Concepts team. Susan was extremely helpful throughout the process, and patiently went over many details with us. Delivery was accomplished very professionally, and went off without a hitch.
-Rosemary and John Beakes 11/18/23
We moved to Lewes from Alaska. We had no coastal decor, nor any coastal design knowledge. I feared I would select too matchy or colors that weren’t complementary or too “random”. The day we closed on our home we stopped in looking for Robin Wall, per our builder rep. Robin was extremely pleasant, understanding of our goals, respected our challenges of 4 dogs and offered to put some packages together for us. Within a week she called to show us a kitchen set, living room and bar stools for our open floor plan. The fabrics, styles and colors needed to complement each other and she nailed it!! Robin selected a very mature coastal look that reflected a classy, relaxing style. During the lengthy process of waiting for custom orders she was patient with us, answered all of our questions, and assured us she was pulling it all together! Sure enough! While there are furniture stores with easy quick and maybe even more affordable access and delivery this was worth the wait!! Nothing beats the quality of these pieces that will last a lifetime! And Robin is the one to make your coastal dream house a reality!! The delivery team puts the final touches on your experience with amazing service! 5 star review from the time you walk in the door to the time you’re entertaining and sipping cocktails in your lovely home – a great experience!